A Study on Workplace Mentoring and Its Contribution to Meaningful Work Among Employees Experiencing Workplace Anxiety in the Insurance Industry of Guangdong Province, China

Abstract

The insurance industry in China has seen growing job-related anxiety due to fierce competition, high performance expectations and ongoing organisational change. Workplace mentoring has become an important human resource management technique to provide career guidance, psychosocial support and positive role modelling to employees. Therefore, the purpose of this study was to evaluate whether employees involved in workplace mentorship programmes can experience favourable workplace anxiety symptoms in the insurance business in Guangdong Province, China. A quantitative study approach was used, and the data was obtained with the help of structured questionnaires which were administered to chosen respondents. The use of a convenience sampling method helped to select 300 Chinese insurance sector employees from Guangdong Province, China. All the collected data were examined using IBM SPSS Statistics version 28.0 to assess variations in workplace anxiety among employees taking part in workplace mentoring programmes. Descriptive statistics, reliability analysis, and one-way analysis of variance (ANOVA) were used to assess workplace mentoring and the connection of workplace mentoring with workplace anxiety. The findings revealed that employees who took part in workplace mentoring programs received good mentoring through career support, psychosocial support and role modelling. This mentoring functions were related to higher confidence, more interpersonal contacts, increased coping abilities and less workplace anxiety. The research found that mentoring in the workplace is an effective organisational strategy for enhancing employees’ psychological well-being and reducing anxiety in the workplace in the insurance industry. The results present practical recommendations for insurance organisations to enhance the employee support systems through structured mentoring programmes, effective mentor development and supportive corporate cultures