The Development of Telemidwifery Supports the Management of Postpartum Mothers' Psychological “Health Innovation in Technology-Based Maternal and Child Health Services”

Abstract

Problem Statement: Postpartum mothers face heightened risks of anxiety, stress, and depression, yet access to continuous psychological support remains limited in many settings. Traditional maternal and child healthcare services often lack integrated, technology-based solutions addressing postpartum mental health. Aim of the Study: This study aimed to develop and assess Telemidwifery, a technology-based maternal and child healthcare service to support postpartum psychological health management. Methodology: A mixed-method approach was conducted in three phases: (1) needs assessment via focus group discussions and interviews with postpartum mothers, midwives, and psychologists; (2) platform development using the System Development Life Cycle (SDLC); and (3) usability testing in a pilot study. Qualitative data underwent thematic analysis, while usability was measured with the System Usability Scale (SUS). Main Findings:Key features identified included real-time chat with healthcare providers, mental health screening tools, educational modules, and peer-support forums. The final Telemidwifery prototype achieved a SUS score of 85.4, indicating excellent usability. Participants reported improved access to psychological support, reduced feelings of isolation, and greater self-efficacy in postpartum health management. Conclusion: Telemidwifery demonstrates the potential of technology-based maternal and child healthcare innovations to address postpartum psychological health needs. Combining midwifery expertise, mental health resources, and user-centered design, this approach offers a scalable, accessible solution for improving maternal well-being.