The Role of Job Demands, Personal Resources, and Burnout in Mediating the Effect of Engaging Leadership on Work Engagement: A Study of Nurses at a Regional General Hospital

Abstract

This study analyzes the roles of job demands, personal resources, and burnout in mediating the effect of engaging leadership on nurses’ work engagement at RSUD dr. H. LM. Baharuddin, M.Kes. The study employed a quantitative survey design with saturated sampling, involving all 172 nurses in the inpatient-related units. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS version 4.1.1.6. The findings show that engaging leadership has positive and significant effects on job demands, personal resources, and work engagement, and a negative and significant effect on burnout. Job demands positively and significantly affect burnout and work engagement, while personal resources negatively affect burnout and positively affect work engagement. Personal resources emerge as the strongest direct predictor of work engagement. Burnout, however, does not significantly affect work engagement. Mediation analysis indicates that job demands and personal resources significantly mediate the effect of engaging leadership on burnout, whereas burnout does not mediate the effects of engaging leadership, job demands, or personal resources on work engagement. These findings highlight that nurses’ work engagement is strengthened more directly through engaging leadership and personal resources than through burnout reduction.