Exploring the Nexus Between Care Coordination and Patient Satisfaction in Brain Stroke Management: A Comparative Study Across Recovery Phases

Abstract

Care coordination plays a pivotal role in enhancing patient satisfaction, particularly in managing complex health conditions like brain strokes. This study explores the nexus between care coordination and patient satisfaction across the acute and recovery phases of stroke management. The research aims to identify the key elements of care coordination, such as interdisciplinary communication, continuity of care, and patient engagement, and assess their comparative impact on patient satisfaction in each phase. Utilizing a mixed-methods approach, data was collected from 300 stroke patients and caregivers across multiple healthcare facilities in Telangana through structured surveys and in-depth interviews. Statistical tools, including regression analysis and thematic coding, were employed to analyze quantitative and qualitative data, respectively. Preliminary findings indicate that effective care coordination significantly enhances patient satisfaction during the recovery phase, attributed to personalized rehabilitation plans and consistent provider communication. However, challenges in acute-phase coordination, such as rapid decision-making and resource allocation, were found to influence patient satisfaction negatively. The study underscores the necessity of tailored care strategies to bridge gaps in coordination and optimize satisfaction outcomes throughout the patient journey. These findings provide actionable insights for healthcare administrators and policymakers to design patient-centric interventions in stroke management.